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Solutions

We have the answer to your product returns challenges

Warranty by Windsor

We stand behind the quality of our refurbished products, offering customers a “Warranty by Windsor”. In the event of a product issue, customers are encouraged to reach out directly to us for resolution.

Your refurbished product is warranted against defects in materials and workmanship for a period of 90 days from the date of original purchase. If a defect exists, Windsor Global Warranty Service at its option will either repair or exchange the product with a functional equivalent product.

This warranty covers defects that result from normal use only. Items that are abused, cords cut, lost or stolen will not be covered under this warranty. Damage resulting from modifications to the product, poor handling, accidental misuse, that are not defects in materials and workmanship, are excluded from this warranty.

To obtain warranty service contact Windsor Global Customer Service:

Contact one of our specialists

We know the product returns process and its challenges inside out, we know all the pain points and we are ready to create a custom strategy that fits your brand and specific needs.

Contact Matt