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Solutions

We have the answer to your return challenges test

Brand Protection

Without the proper focus on returns or excess inventory management, you’re leaving your brand vulnerable to unauthorized product re-entry and resale, which can have severely adverse effects on your brand value and reputation.

Brand protection

Monetize returns

By managing your returns from end-to-end, we’re able to completely slash your operating costs, as well as maximize the value of your products through targeted remerchandising strategies and channels.

Monetize returns

Logistics & operations

With over 70 years of consumer electronics experience, we’ve established a highly efficient, proven system centered around technology, ergonomic storage, and data-driven solutions to meet your unique challenges.

Logistics & operations

Data & analytics

We pride ourselves on our ability to provide complete transparency. Our robust data & analytics solutions help drive more informed, profitable decisions both in the short-term and down the road.

Data & analytics

Refurbished by Windsor

The Windsor name has become synonymous with rigorous standards and superior quality. Each and every refurbished product bears the “Refurbished by Windsor” label, a promise customers know they can trust.

Refurbished by Windsor

Warranty by Windsor

We stand behind the quality of our refurbishment, offering customers a “Warranty by Windsor”. In the event of a product issue, customers are encouraged to reach out directly to us for resolution.

Warranty by Windsor

Case studies

All our clients have unique returns challenges and requirements.
Here are a few examples of the custom solutions we have created

01

Drone On: How we enabled Parrot products to return to the skies

Parrot, a leading drone OEM at the forefront of the “drone revolution”, had been growing at a rapid pace and at the point did not have a solution to handle their returns…

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02

Philips: Smart Solutions for Smart Home Company

By the time they contacted Windsor, Philips, an IOT (Internet of things) /smart home company with rapidly expanding sales and a growing volume of returns…

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03

Cleared for Clearing: How Windsor helped a major US retailer clear over $60M in inventory within 72 hours

A major US electronics retailer was looking to liquidate $60M in inventory, consisting of several thousand unique SKUs from their stores. The retailer was under a lot of pressure…

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04

Feed the feedback: How Windsor’s cutting-edge analytics helped the bottom line soar

Windsor helped a cutting-edge brand in the smart home industry going through rapid sales growth internationally. Our client was looking for a solution that would enable them to get detailed analytics on their returns.

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Talk to one of our specialists

We know the retuns process inside out, we know all the pain points and we are ready to put a custom stragegy together for your brand.

Speak to a specialist